Who we are
SolarView Technologies. Our website address is: mysolarview.com.
Email and Text Communications
We will never spam you. We use your email and text information only for sending notifications about the monitored status of your solar energy system. You have complete control over these communications by checking or unchecking boxes in your SolarView settings. We may also communicate with you regarding billing/payment issues or to make you aware of important updates or features or for responding to your queries and requests. We will not share or sell your contact information with any third parties.
Who we share your data with
How long we retain your data
We collect current data related to your solar energy system, which is necessary for us to be able to provide you with monitoring service. We do not retain historical data. All historical data is retained by SolarEdge and not by us. The type of data we retain in order for our apps to operate includes identifying information about your solar inverter, your name, address, email address, and, if provided, your phone number. All of this data is secured behind your SolarEdge Site ID and a unique API Key for your protection.
We do not have access to, and therefore do not retain, any payment information such as credit card, or Google or Apple account information.
We do not have access to, and therefore do not retain, your SolarEdge username or password.
Where we send your data
We do not send personal identifying information anywhere.
Your contact information
We will never share your contact information with anyone or use it for any purposes other than conducting business that you authorize.
How we protect your data
We use the absolute minimum of data necessary to provide the functions and services offered by our apps, and we do not retain historical data such as solar energy production beyond current status. Data necessary for services, such as your inverter information, is accessed exclusively through SSL encryption and is secured behind your SolarEdge Site ID and a unique API Key at all times that it is transmitted to and from the SolarView software.
What third parties we receive data from
In addition to your solar inverter company, we also receive publicly available data from weather, time, and geocoding services, in order to provide you with useful information. None of this data involves personal identification.
What automated decision making and/or profiling we do with user data